Data & security

How we handle your data

KOULI LIMITED processes voice and text during practice sessions to provide coaching and feedback. KoLi does not store raw audio recordings. When you consent, we store transcripts, CVs, and job descriptions so you can continue practice across sessions.

Third-party AI processing

Coaching, feedback and simulated conversations are delivered using AI services operated by third parties on our behalf. We ask for your explicit consent in the app before any of your information is sent, and you can withdraw that consent at any time under Profile > Your data, your call > AI-powered features.

• xAI — live spoken coaching and simulated conversations. Microphone audio is streamed during a live session, together with session text such as transcribed speech, your responses, practice goals, previous scores, and any CV or job description details you have added.
• OpenAI — speech-to-text and written assessments. We send the relevant audio or transcript, your responses, and any CV or job description text needed for the assessment.
• Anthropic — interview questions, panels, briefs and written analysis. We send text only: CV and job description details, practice context, and your responses.

We do not send your name, email address or payment details to these providers. Audio travels over encrypted connections. We do not store your audio recordings.

Your camera

Your camera is used only on your own device. Self view, posture and body-language feedback are processed locally. Video is never uploaded, streamed or stored by us or by any third party.

Security measures

We use industry-standard measures to protect your data, including encryption in transit, access controls, and secure infrastructure. We review our practices regularly and update them as needed.

Data storage and processing

xAI, OpenAI and Anthropic process information in the United States. Where your information is transferred outside the UK, we rely on the safeguards required by UK data protection law to protect it. Other account data may be stored in the UK, EU, United States, or other jurisdictions where our infrastructure providers operate.

Your control

You can withdraw AI-processing consent at any time under Profile > Your data, your call > AI-powered features. You can delete stored practice data using Forget me in the app. For full details on retention, subprocessors, and your rights, see our Privacy policy or contact us at info@kouli.io.