Privacy policy
Last updated: January 2025
1. Who we are
KouLi Ltd ("KouLi", "we", "us") provides a speaking practice and coaching service. This policy explains how we collect, use, and protect your personal data when you use our website and app.
2. Data we collect
We collect information you give us (e.g. account details, email), voice and speech data when you use our practice features, and technical data (e.g. device, IP address) necessary to run the service. Voice data is used only to provide feedback and improve your practice; it is not used for advertising.
3. How we use your data
We use your data to deliver the service, personalise feedback, improve our product, and meet legal obligations. We do not sell your data. We do not use your voice or transcripts for advertising.
4. Legal basis (UK & EU)
We process personal data where necessary to perform our contract with you, with your consent where required, and where we have a legitimate interest (e.g. improving the service) that is not overridden by your rights.
5. Your rights
You have the right to access, correct, delete, or restrict use of your data, and to object to certain processing. You can withdraw consent where we rely on it. To exercise these rights or ask questions, contact us at privacy@kouli.ai or adam.w.chalmers@ed.ac.uk. You also have the right to complain to a supervisory authority.
6. Security and retention
We use appropriate technical and organisational measures to protect your data. We retain data only as long as needed to provide the service and meet legal obligations.
7. Changes
We may update this policy from time to time. We will post the current version on this page and, where appropriate, notify you of significant changes.
Contact: For privacy enquiries, email privacy@kouli.ai or adam.w.chalmers@ed.ac.uk.